Operating Hours

Operational Days

Operational Hours (SAST / Local Time)

Response / Processing Time

Website Availability

Monday – Sunday

24 / 7 / 365

Instant ordering

Customer Support (Live Chat / Email)

Monday – Friday

9:00 AM – 4:00 PM

Within 2–4 hours

Customer Support (Phone / WhatsApp)

Monday – Friday

9:00 AM – 4:00 PM

Immediate during hours

Consumables Order Processing & Fulfillment

Monday – Friday

7:00 AM – 3:00 PM

Shipped within 24 to 48 hours

Weekend Support (Urgent Queries Only)

Saturday – Sunday

Closed (Email triage only)

Next business day